Seller rules
What a shop on Lycorp Social may sell, what it owes a buyer, and what gets a listing taken down.
These are the operating rules for a shop on Lycorp Social. Stripe's own rules apply to every payment on top of them.
United States only
- Lycorp Social is open to sellers based in the United States.
- A shop delivers to United States addresses only. Checkout refuses a shipping address anywhere else.
- Member sites and the admin are served in the United States only. A visitor from another country is turned away with a short page saying so.
The member is the seller
- The member sells to the buyer. Lycorp Social hosts the shop and carries the order to Stripe; it does not own, stock, inspect, or resell anything a shop lists.
- That leaves the member answerable for the goods, the listing, the price, the delivery, and the buyer.
- Payouts land in the member's own Stripe account, so Stripe's agreement with that account holder governs every charge the shop takes.
Lawful goods, accurate listings
- Everything a shop lists has to be legal to sell and legal to deliver in the United States.
- A listing describes the actual item: its condition, who made it, what is in the box, and what it does.
- A listing claims no endorsement, certification, test result, or approval the product does not hold.
- A shop lists what it can actually supply, at the price it will actually honor.
Stripe's rules apply on top of these
- Every payment runs through Stripe, so Stripe's restricted businesses list binds a Lycorp Social shop in full, whatever this page does or does not name.
- Stripe keeps that list current and this one does not restate it. Read Stripe's restricted businesses before listing anything unusual.
- A category Stripe refuses is a category Lycorp Social refuses.
Not allowed at launch
This list is where Lycorp Social starts, not where it ends. It is deliberately broad: the platform is new, and a category that needs a license, an age check, or a recall process is one it cannot support yet.
- Regulated and high-risk goods
- Anything needing a license, permit, prescription, or age check to sell.
- Counterfeits and infringement
- Replicas, fakes, unauthorized copies, and anything trading on someone else's brand, artwork, or writing without permission.
- Recalled, unsafe, and stolen goods
- Including anything under an active safety recall, and anything a shop cannot show it owns.
- Adult content and services
- Pornography, sexual services, and adult products of any kind.
- Gambling
- Lotteries, betting, sweepstakes, raffles, and games of chance.
- Drugs, cannabis, and CBD
- Controlled substances, drug paraphernalia, cannabis, and CBD in every form, hemp-derived included.
- Weapons and explosives
- Firearms, ammunition, components, knives sold as weapons, explosives, and fireworks.
- Medical, pharmaceutical, and supplement claims
- No prescription or pharmaceutical products, no medical devices, and nothing sold on a claim that it treats, cures, prevents, or diagnoses a condition. Supplements sold on a health claim are covered by this.
- Financial schemes
- Investments, lending, debt relief, cryptocurrency offerings, multi-level marketing, and money-making programs.
- Sanctions and export violations
- No sale to a sanctioned person, country, or region, and no export a United States rule forbids.
Unsure whether something belongs here? Treat it as prohibited and list something else. A shop that has already listed one of these takes the listing down.
Shipping and refunds
- An order is shipped or it is refunded. A shop that cannot ship an order refunds it.
- State a dispatch time on the listing and keep to it.
- Answer a buyer who asks where their order is.
- A refund goes back to the payment it came from.
Reporting and enforcement
- Every shop on Lycorp Social carries a Report this store link in its footer. Anyone can use it, buyer or not.
- Reports go to a review queue. Nothing is removed automatically: taking a listing down or closing a shop is a decision a person makes.
- Lycorp Social can remove a listing or close a shop that breaks these rules.
- These rules will change as the platform grows. Read them again before a shop sells into a category it has not sold in before.